Welcome to the CRKT Knives Store FAQ. We’ve compiled answers to the most common questions about our products, shipping, policies, and more. Our mission is to equip doers, adventurers, veterans, and everyday carriers with precision gear and reliable service.

Quick Summary: We are a specialized online store offering American Made Knives, CRKT blades, Automatic Knives, and premium EDC gear. We ship globally from the USA (with some regional restrictions) and are committed to secure, reliable delivery for our community of enthusiasts and professionals.

Products & Selection

Q1: What types of knives and tools do you specialize in?
We curate a serious selection of performance-oriented gear. Our core categories include:
  • American Made Knives: Premium blades crafted in the USA.
  • CRKT Products: A full range including Assisted, Automatic, Fixed, and Folding knives, Multi-Tools, and Defense Pens.
  • Automatic & Flipper Knives: For swift, tactical deployment.
  • Fixed Blade & EDC Knives: Rugged tools for the trail and daily carry.
  • Knives Designed by Veterans: Purpose-built gear from experienced designers.
  • Accessories: Sheaths, Cases, Storage, and Replacement Parts to maintain your gear.
Every item is selected for its reliability, craftsmanship, and utility in adventure, profession, and daily preparedness.
Q2: Are your automatic knives legal to own in my area?
It is the customer’s responsibility to know and comply with all local, state, and national laws regarding the purchase, ownership, and carry of automatic knives, assisted-opening knives, or any other product we sell. Laws vary dramatically. We ship in accordance with U.S. export regulations, but final legality rests with your jurisdiction. We recommend consulting local authorities if you are unsure.

Ordering, Payment & Accounts

Q3: What payment methods do you accept?
We offer secure, global payment options for a seamless checkout:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are processed through encrypted, trusted gateways.
Q4: Do I need to create an account to place an order?
While you can check out as a guest, creating an account allows you to track your order history, save your shipping details for faster future purchases, and manage returns more easily. We value our community and recommend joining it.

Shipping & Delivery

Q5: Where do you ship from, and where do you ship to?
All orders are processed and shipped from our hub in Huntington Station, New York, USA. We ship to a global community of enthusiasts and professionals.
Important Shipping Restriction: Due to complex international regulations and logistics, we are currently unable to ship to most parts of Asia and a few other remote regions. If you are unsure about your location, please contact us before ordering.
Q6: What are my shipping options and costs?
We offer two reliable methods:
  1. Standard Shipping (Recommended for Speed):
    • Cost: Flat rate of $12.95.
    • Carriers: DHL or FedEx.
    • Service: Tracked, door-to-door.
    • Estimated Delivery: 10-15 business days after shipment.
    • Ideal for: When you need your CRKT knife or accessory with predictable, expedited timing.
  2. Free Shipping (For Value-Focused Orders):
    • Cost: FREE on all orders over $50.00.
    • Carrier: EMS (International Postal Network).
    • Service: Tracked economy service.
    • Estimated Delivery: 15-25 business days after shipment.
    • Ideal for: Building your collection or stocking up on accessories without shipping costs.
    • Note: Orders under $50 will incur a calculated EMS shipping fee at checkout.

Please allow 1-2 business days for order processing and quality checks before your item ships.

Q7: How can I track my order?
Once your order ships, you will receive a notification email containing your tracking number and a link to monitor your gear’s progress every step of the way.

Returns & Warranty

Q8: What is your return policy?
We stand behind our gear. If any item does not meet your expectations, our straightforward return policy applies:
  • Return Window: You may initiate a return within 15 days of receiving your order.
  • Condition: Items must be unused, in original packaging, with all tags and accessories included.
  • Process: To initiate a return, please contact our support team at [email protected]. Do not ship items back without an authorized Return Merchandise Authorization (RMA).

For defects or warranty issues, please contact us directly. CRKT products are typically covered by the manufacturer’s warranty, which we can help facilitate.

Q9: What if my item arrives damaged or defective?
We perform a final quality check before every shipment. However, if your item arrives damaged or is defective, please contact us immediately at [email protected] with your order number and photos of the issue. We will swiftly arrange a replacement or resolution.

General & Contact

Q10: How can I contact customer support?
Our dedicated support team is here to help. For all inquiries regarding orders, shipping, returns, or product questions: We strive to respond to all inquiries within 1-2 business days.
Q11: What is your company address?
CRKT Knives Store
3862 Wayback Lane
Huntington Station, NY 11746
USA
Didn’t find your answer? Our community of doers and adventurers is important to us. For any other questions, specific location checks, or assistance with your gear selection, please reach out directly. We’re here to ensure you’re equipped with confidence.

Email Support: [email protected]

CRKT Knives Store: Precision Crafted. Seriously Selected. Reliably Delivered.

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