Welcome to CRKT Knives Store. These Terms and Conditions govern your use of our website (crktknivesstores.com) and all purchases made through it. By accessing our site and making a purchase, you agree to be bound by these terms. We serve doers, carriers, and adventurers with reliable gear and straightforward policies—this document reflects that commitment to clarity and fairness.
1. Acceptance of Terms
By accessing and using the CRKT Knives Store website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein. If you do not agree with any part of these terms, you must not use this website or make purchases from our store.
2. User Obligations and Responsibilities
As a user of our website and customer of our store, you agree to:
- Provide accurate, current, and complete information during account registration and checkout.
- Use the website only for lawful purposes and in accordance with all applicable local, state, national, and international laws and regulations.
- Not attempt to interfere with the proper functioning of the website or compromise its security.
- Comply with all age restrictions and legal requirements in your jurisdiction regarding the purchase and possession of knives and tools.
- Accept responsibility for ensuring that any products you purchase are legal to own, carry, and use in your location.
- Use products safely and responsibly, following all manufacturer guidelines and instructions.
3. Products and Services Description
3.1 Product Range
CRKT Knives Store specializes in high-quality knives, multi-tools, and related gear designed for reliability in demanding situations. Our product categories include:
- American Made Knives
- Automatic Knives
- Fixed Blade Knives (including Cold Steel and CRKT brands)
- Folding Knives (including CRKT Assisted, Auto, and standard folding)
- EDC (Everyday Carry) Knives and Pocket Knives
- Multi-Tools and Knife Accessories
- Defense Pens, Knife Cases, Storage Solutions, and Sheaths
- Knives Designed by Veterans
- Replacement Parts
3.2 Product Information
We strive to provide accurate descriptions, images, and specifications for all products. However, slight variations in color, texture, or appearance may occur due to manufacturing processes, photography, or display settings. Product availability is subject to change without notice.
3.3 Intended Use
Our products are designed as tools for cutting, utility, and preparedness. They are not weapons. Customers are responsible for using all products safely, legally, and in accordance with their intended purpose as tools.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
4.2 Pricing and Taxes
All prices are listed in US Dollars (USD). Prices do not include applicable sales taxes, customs duties, or import fees, which are the customer’s responsibility where applicable.
4.3 Payment Methods
We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. All payments are processed through secure, encrypted systems. Your payment information is not stored on our servers.
4.4 Order Confirmation and Processing
After payment confirmation, orders are typically processed within 1-2 business days. You will receive an order confirmation email. A second email with tracking information will be sent once your order ships.
5. Shipping and Delivery
5.1 Shipping Areas
We ship globally, excluding some remote regions and parts of Asia. Customers are responsible for verifying that products can be legally imported into their country.
5.2 Shipping Options and Timelines
- Standard Shipping: Via DHL or FedEx. Cost: $12.95. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Available on orders over $50, shipped via EMS. Estimated delivery: 15-25 business days after shipment.
Delivery times are estimates and may vary due to customs processing, holidays, or carrier delays. We are not liable for delays beyond our control.
5.3 Risk of Loss
Title and risk of loss pass to you upon delivery of products to the carrier. We recommend purchasing shipping insurance for valuable items.
6. Returns, Exchanges, and Refunds
Our complete Shipping & Returns Policy is incorporated into these Terms. Key points include:
- Return Window: 15 days from the date you receive your order.
- Condition: Items must be new, unused, and in original condition with all packaging and accessories.
- Non-Returnable Items: Automatic knives, assisted-opening knives, used items, personalized items, opened multi-tools/accessories, and used cases are final sale unless defective.
- Process: Contact [email protected] within 15 days to initiate a return or exchange.
- Refunds: Issued to the original payment method within 5-7 business days after we receive and approve the return.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and software, is the property of CRKT Knives Store, our suppliers, or licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
The names “CRKT,” “Cold Steel,” and other product names and logos are trademarks of their respective owners and are used under license or with permission.
8. Limitation of Liability
8.1 General Limitation
To the fullest extent permitted by law, CRKT Knives Store, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the website or products, even if we have been advised of the possibility of such damages.
8.2 Product Liability
Our liability for any claims related to the products sold, including for defects, shall be limited to the purchase price of the product. We are not liable for misuse, improper handling, modification, or failure to follow safety instructions.
8.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless CRKT Knives Store and its affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of products, or your violation of any laws or third-party rights.
10. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Suffolk County, New York.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site after changes constitutes acceptance of the revised terms.
12. Contact Information
CRKT Knives Store
3862 Wayback Lane
Huntington Station, NY 11746
United States
Email: [email protected]
We aim to respond to all inquiries within 24-48 hours.
